InsuredBetter's Accident Fund Insurance Company of America Score
3 Stars
We award Accident Fund Insurance Company of America a final rating of three out of five stars. The insurance company has excellent ratings from both AM Best and the Better Business Bureau. However, the carrier is not BBB-accredited and only offers workers' compensation insurance. Coverage is available in all 50 states.
Accident Fund Insurance Company of America was founded in 1912, giving it more than a century of experience in the industry. Today, Accident Fund Insurance Company of America is one of America’s leading workers’ compensation insurance companies. It is a member of the AF Group, which is one of the country’s largest writers of specialty insurance.
We love that Accident Fund Insurance Company of America works with independent insurance agents and offers coverage nationwide. However, its catalog is highly limited to just workers' comp coverage, and there are some negative customer reviews and complaints filed against the carrier through the BBB. You may want to consider additional options when checking into Accident Fund Insurance Company of America as your next trusted carrier.
Accident Fund Insurance Company of America Pros and Cons:
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Longstanding carrier
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Not BBB-accredited
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“A” (excellent) rating by the Better Business Bureau (BBB)
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Only one type of coverage available
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“A” (excellent) rating by AM Best
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Mixed customer feedback
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Sells coverage nationwide
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Specializes in workers' compensation insurance
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Works with independent insurance agents
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Accident Fund Insurance Company of America Products by Type
Accident Fund is a specialized insurance company that focuses on workers' compensation insurance. The carrier also offers loss control and fraud prevention services.
Business Insurance:
- Workers’ compensation insurance
Accident Fund Insurance Company of America Workers' Comp Insurance Average Prices
The cost of workers' comp insurance can vary considerably depending on each specific business. A few factors that can influence the price of workers' compensation insurance include the following:
- Employee payroll
- Industry
- Location
- Number of employees
- Employee classifications
- Claims history
- Workplace safety programs
An independent insurance agent can help you find more information about the cost of workers' comp and get exact quotes for you from Accident Fund Insurance Company of America. To get a better idea of how much a workers' comp policy might cost your business, check out our workers' compensation calculator.
What Discounts Does Accident Fund Insurance Company of America Offer?
Accident Fund Insurance Company of America offers a couple of competitive discount programs for its policyholders, including the following:
- Group program discount: Offers a 5% up-front premium discount to employers who qualify for a group program in most states.
- Dividend discount: Offers an average of a 5.5% discount based on premiums and loss experience.
An independent insurance agent can provide better discount information and premium quotes for coverage through Accident Fund Insurance Company of America. When it comes to coverage, independent insurance agents work hard to help you get the most for your money.
Accident Fund Insurance Company of America Customer Service
Accident Fund Insurance Company of America offers the following customer service options and availability:
- Phone
- Snail mail
- Fax
- Online claims reporting
The customer service phone department has the following hour restrictions:
| Days | Hours (EST) |
| Monday-Friday | 8 am-5 pm |
| Saturday | CLOSED |
| Sunday | CLOSED |
To ensure a great customer service experience, work together with an independent insurance agent. These agents can help handle claims and other matters for you so you can relax and enjoy your coverage.
Accident Fund Insurance Company of America FAQs
What is Accident Fund Insurance Company of America's average claim response time frame?
Accident Fund Insurance Company of America allows customers to file claims via email, snail mail, fax, online, or by phone. The carrier does not make an exact claims response time frame promise, but states it will get back to customers ASAP.
What is Accident Fund Insurance Company of America's customer service availability?
Accident Fund Insurance Company of America allows customers to contact it via email, snail mail, fax, online, or by phone. The carrier's customer service phone department is available during standard business hours, Monday through Friday.
What is Accident Fund Insurance Company of America's claims process?
Accident Fund Insurance Company of America breaks down its claim process into five simple steps:
- Medical care: Employees are encouraged to get medical care immediately after an incident.
- Report your claim: Employees are urged to report a claim within 24 hours after an incident or hospitalization, or within 8 hours of an amputation.
- Care: Employees will be advised by a nurse or doctor on how to proceed with treatment.
- Return to work: When possible, employees return to work, in some cases with various restrictions, until they have fully recovered. Return-to-work programs are available to assist in this process.
- Recovery: Employees complete the recovery process while following their doctors' guidelines. A claims representative from Accident Fund Insurance Company of America stays in touch with the employee about reimbursement through the end of the claims process.
Does Accident Fund Insurance Company of America have good workers’ compensation insurance?
Accident Fund Insurance Company of America advertises itself as one of the nation's leading workers’ compensation insurance companies. Accident Fund is backed by the AF Group, which is one of the country's largest writers of specialty insurance. Backed by consistently strong financial strength, the carrier's workers' compensation products appear to be reliable.
Is Accident Fund Insurance Company of America a good insurance company?
Accident Fund Insurance Company of America has excellent ratings from both AM Best and the BBB. However, only one type of coverage is offered. Overall, Accident Fund seems to be a fairly good insurance company.
Does Accident Fund Insurance Company of America's website create a user-friendly experience for customers?
Customers can file claims, check claims status, pay bills, update policy information, and more through the carrier's official website. The carrier also has a social media presence on Facebook, YouTube, LinkedIn, and X, which makes it more accessible to customers.
Who are Accident Fund Insurance Company of America's products right for?
Accident Fund Insurance Company of America specializes in workers' comp insurance, and coverage is available nationwide. If you're a business owner in need of workers' comp coverage, you may be able to find the right policy from Accident Fund.
How much are Accident Fund Insurance Company of America's workers' compensation rates?
Workers' compensation rates can vary widely depending on each individual business. Your policy's rates may be influenced by your location, industry, employee classifications, annual payroll, and other factors.
Sources
https://www.accidentfund.com/about/
https://www.bbb.org/us/mi/lansing/profile/workers-compensation-insurance/accident-fund-insurance-company-of-america-0332-90041497
https://ratings.ambest.com/CompanyProfile.aspx?ambnum=11770&AltNum=25111770
