Amica Insurance Company Review 2026

InsuredBetter's Amica Insurance Score

2.75 Stars

InsuredBetter awards Amica an overall rating of 2.75 out of 5 stars. Though the carrier has been in the insurance industry since 1907 and offers an extensive coverage catalog, they don't work with independent insurance agents. Amica insurance reviews by customers are also varied, with many negative accounts reported by policyholders. Reviews of Amica insurance show cause for concern, especially considering the reviews on Amica Insurance shown on the Better Business Bureau's website. With so many complaints filed in recent years, we just can't rate this insurance carrier any higher.

Amica Insurance Company Pros and Cons:

     

Pros:	Cons:
Amica is an older company with an established track record of financial stability	Amica doesn’t work with independent insurance agents, meaning they will only show you their own quotes and prices
Their customer service is reportedly excellent	They will not inform you of options from other insurance carriers, even if they are cheaper or more comprehensive
They have high ratings from both AM Best and the BBB
Their wide variety of products makes it easy to meet all your insurance needs in one place

What Type of Insurance Does Amica Offer?

Amica offers nearly every kind of personal insurance you can think of. They are especially well-known for their car insurance, and they also offer small business insurance.

If you’re looking for a one-stop shop for your family’s insurance needs, Amica could be a good choice for you. However, since Amica doesn’t use independent insurance agents, choosing them could mean you lose out on better deals elsewhere.

What to Know about Amica

Amica was founded in Rhode Island in 1907. At first, Amica offered only auto, theft, and fire insurance. They began offering homeowners insurance in 1956 and life insurance in 1970. Amica was founded as a mutual insurance company, meaning the company is owned by its customers rather than by stockholders. The money that customers pay in premiums is invested and managed in order to grow the company and increase its stability.

Amica is financially stable. The carrier currently holds an "A+" rating from AM Best, the top credit agency for insurance companies. "A+" is the second-highest possible rating an insurance company can receive.

Amica ranks 823^rd in Fortune 500 rankings. It has over 3,700 employees but no insurance agents. Their insurance is sold exclusively through their own customer service representatives.

Amica Auto Insurance Details

Amica offers the standard coverages you can expect in a car insurance policy. However, depending on your needs, you may wish to add extra coverages to your policy. Various Amica auto insurance reviews suggest that the following are the carrier's most popular coverage add-ons:

• Accident forgiveness: Amica offers protection against premium increases if you get into an accident, but it's based on a points system. Customers can accumulate points for driving well, referring new customers to the carrier, adding more coverages, and more.
• Disappearing deductible: Customers also have the option to apply these points toward their deductible, to decrease or potentially eliminate it. 
• Identify fraud monitoring: Amica offers a service to monitor customers' credit and other personal info. The carrier even offers a professional fraud service in case of identity theft. 
• Full glass coverage: Amica offers glass repair or replacement to customers' vehicles without factoring in the deductible. 
• Prestige rental coverage: Amica also allows customers to claim up to $5,000 toward a rental car, if it's a compatible model to their own vehicle, after an accident.

Amica Auto Insurance Discounts

Amica offers many discounts, especially for car insurance, its signature product. Many of its deepest discounts are for bundling insurance, meaning buying multiple kinds of insurance through Amica.

The caveat to these discounts is that Amica doesn’t work with independent insurance agents, meaning you’ll have to do the legwork yourself if you want to compare quotes and shop around for the true best deal for you.

Amica Home Insurance Details

Amica offers the standard coverages you can expect to find in a home insurance policy. But the carrier offers many optional add-ons as well. Amica home insurance reviews detail some popular coverage add-ons. Customers mention these additional coverages in their Amica homeowners insurance reviews:

• Dwelling replacement: Covers up to 30% more than a policyholder's dwelling coverage limit to repair or rebuild their home's structure.
• Personal property replacement: Covers costs of repair or replacement to policyholders' personal belongings.
• Water backup/sump overflow: Covers home damage resulting from sump pump overflow or breakage, or from sewage backup.
• Valuable items extended coverage: Extends coverage limits for high-value items like jewelry, antiques, art, etc., and is available under Amica's Platinum Choice home insurance package. 
• Loss assessment plan: Covers customers who live in gated communities or condos and suffer from theft or other loss in a common area like a lobby.
• Liability and medical payments coverage: Extends a homeowner's liability coverage limits up to $500,000 and guest medical payments coverage up to $5,000.
• Special computer coverage: Extends coverage for the insured's electronics, including TVs, laptops, smartphones, tablets, etc., if they get damaged by power surges, heat, fire, or water.
• Credit card coverage: Covers up to $5,000 of fraud charges if the insured's credit card info gets stolen.
• Business property coverage: Covers up to $5,000 in damage to business property stored at the insured's home, as well as up to $2,000 for business property stored outside the home.

Amica Home Insurance Discounts

Amica also offers several discounts on their home insurance coverage. Just a few of these include:

• Claims-free discount: If a policyholder has not filed a home insurance claim in at least three years, they qualify for this discount.
• Loyalty discount: If a policyholder stays with Amica for at least two years, they qualify for this discount.
• E-discount: If a policyholder goes paperless, they qualify for this discount.
• Autopay discount: If a policyholder signs up for autopay for their premiums, they qualify for this discount.

Other Amica Insurance Details

Amica offers many other insurance coverages beyond just auto and home. Amica renters insurance reviews and Amica umbrella insurance reviews demonstrate that many customers choose this carrier for their property and liability needs. The other products offered by Amica currently are:

• Life insurance: Amica offers term life insurance and whole life insurance products.
• Umbrella insurance: Umbrella insurance from Amica can extend liability coverage limits under policies like home insurance or auto insurance to $1 million or more.
• Condo insurance: Condo insurance from Amica covers your personal property, liability, and more if you live in a condo.
• Renters insurance: Renters insurance from Amica covers your personal property, liability, and more if you rent your home, condo, or apartment.
• Marine insurance: Marine insurance from Amica covers personal watercraft like boats against physical damage, liability, and more.
• Motorcycle insurance: Motorcycle insurance from Amica covers your motorcycle's physical damage from covered perils, liability, and more.
• Wedding and event insurance: Wedding and event insurance from Amica provides coverage if an event must be canceled, guests don't show up, and more.
• Small business insurance: Small business insurance from Amica covers liability, physical property damage, lost revenue, and more.
• Retirement solutions: Amica offers annuities and IRA options for retirement solutions. 
• Flood insurance: Flood insurance from Amica can reimburse for water damage done to homes, businesses, and more caused by natural water sources like tsunamis and hurricanes.
• Pet insurance: Pet insurance from Amica can help cover pets' medical expenses and more.

Amica Customer Service

Because Amica doesn't partner with independent insurance agents, all customer service must be done through their representatives directly. Amica has a decent reputation for customer service.

Independent insurance agents can give you expert, personal service that regular customer service representatives cannot. Amica doesn't work with independent agents, meaning you must work directly with their employees.

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