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Bankers Insurance Group Review 2026

Bankers sells commercial and flood insurance products and has good ratings by AM Best and the BBB, but is not BBB-accredited.
Christine LacagninaWritten by 
Christine Lacagnina
Author Photo Reviewed by 
Cara Carlone
Updated February 5, 2026
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InsuredBetter's Bankers Insurance Group Score

3.25 Stars 3.25 Stars

We award Bankers Insurance Group a final rating of 3.25 out of 5 stars. The carrier’s history and high rating through the Better Business Bureau (BBB) solidifies its place as a worthy contender within the insurance industry. However, it has a notably lower rating through AM Best than many other modern companies and is not BBB-accredited. 

While coverage is offered nationwide, many products are only available in certain states, making options limited in the rest of the country. Customer feedback is mixed across the board, with many glowing reviews alongside quite a few dismal reviews. 

Bankers Insurance Group was founded in 1976, giving it nearly 50 years' worth of experience, and has been ranked as a stable insurance carrier. Its headquarters are in St. Petersburg, Florida. The carrier’s official website could use a redesign, though it does allow customers to get matched with an agent online and file claims 24/7 by phone.

While we’re not ready to say that Bankers Insurance Group is up there with the best of the best, it's also far from the worst or even being considered a poor choice. If the carrier offers the coverage you’re looking for in your state, don’t write it off as a good option to review with your independent insurance agent.

Bankers Insurance Group Pros and Cons:

Pros: Cons:
Pro Longstanding carrier
Con Not BBB-accredited
Pro Offers commercial and flood insurance products
Con Some coverages are only available in a few states
Pro Coverage availability depends on location
Con No discount information
Pro Certain products offered nationwide
Con Mixed customer feedback
Pro “B++” (good) rating by A.M. Best
Pro “A+” (excellent) rating by Better Business Bureau (BBB)
Pro 24/7 phone claims reporting

Bankers Insurance Group Products by Type

Bankers Insurance Group offers different coverages depending on the state selected, including standard and specialty insurance. Its products include:

Commercial Insurance:

Personal Insurance:

  • Residential flood insurance

Bankers Insurance Group Business Owners Policy Insurance

Bankers offers the standard coverages you'd expect to find bundled together in a business owners policy (BOP), including commercial property, commercial general liability, and business interruption insurance. The carrier's BOP insurance also comes with coverage for the following:

  • Valuable papers and records
  • Accounts receivable
  • Employee dishonesty
  • Money and securities
  • Newly acquired or constructed property
  • Outdoor property
  • Personal property off-premises
  • Attached signs

Some additional coverages and policy features are detailed below.

Coverage types, features, and benefits:

Arson reward

Bankers offers a reward for information that leads to a successful arson conviction.

Automatic seasonal increase

Bankers increases its BOP personal property coverage by 25% automatically during peak inventory periods.

Depositors forgery

Bankers' BOP insurance also covers business losses due to the forgery or alteration of outgoing checks, promissory notes, and drafts.

Bankers Insurance Group BOP Insurance Average Prices

Bankers does not provide average pricing information for its BOP insurance. Interested customers can be connected to an agent via the carrier's website. An independent insurance agent can also help you obtain quotes from Bankers. Until then, you can get a better idea of how much BOP insurance might cost you by checking out our business insurance calculator.

What Discounts Does Bankers Insurance Group Offer?

Bankers does not make information about its coverage discounts readily available. An independent insurance agent can help you find more information about specific discounts and cost savings opportunities available from Bankers Insurance Group.

Bankers Insurance Group Customer Service

Bankers allows customers to file claims over the phone or online through the Consumer Portal. The carrier also provides the following customer service options:

  • Phone
  • Email
  • Snail mail
  • Claims assistance via text messaging
  • Online match with an agent service
  • 24/7 phone claims reporting

Customer service phone department does not list its specific hours.

DaysHours (EST)
Not SpecifiedNot Specified

Bankers Insurance Group sells insurance through a wide network of agents, including independent insurance agents. These agents can help make customer service easier for you by handling claims and other concerns.

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Bankers Insurance Group FAQs

What is Bankers Insurance Group's average claims response time frame?

Bankers does not list a specific claims response time frame promise. However, the carrier states that if a customer files a claim through the online portal, it will begin processing immediately.

What is Bankers Insurance Group's customer service availability?

Bankers offers two phone lines, one for general customer inquiries and one for claims filing. The carrier does not provide specific hour restrictions for their customer service availability on their official website. However, the claims reporting phone line is available 24/7.

What is Bankers Insurance Group's claims process?

Bankers allows customers to file claims online or over the phone. The carrier details how to file, but does not detail its exact claims process on the official website.

Does Bankers create a user-friendly experience for customers?

Bankers’ website is not the best, but not the worst, when compared to other modern carriers. However, customers can file claims and get matched with an agent online. Bankers has a social media presence on Facebook, X, Instagram, YouTube, and LinkedIn, but these links are not provided on the official website. Overall, Bankers falls a bit short in the user-friendliness department.

Is Bankers Insurance Group a good insurance company?

Bankers has an excellent rating from the BBB, but is not accredited by the organization. The carrier has a good rating from AM Best, but it's below many other modern carriers' ratings. Bankers is licensed nationwide, but not all products are available in every state. Overall, it may be up to individual interpretation if Bankers can be considered a good insurance company.

Does Bankers Insurance Group have good BOP insurance?

Bankers provides many additional coverages in its BOP insurance. Additional coverage is offered for forgery, money and securities, employee dishonesty, personal property off-premises, and more.

Who are Bankers Insurance Group's products right for?

Bankers' insurance products may be right for customers in search of a BOP, builders risk insurance, or commercial or residential flood insurance. You'll have to check to make sure coverage is available in your area.

Sources

https://bankersinsurance.com/

https://ratings.ambest.com/companyprofile.aspx?ambnum=3683&AltNum=22923683

https://www.bbb.org/us/fl/saint-petersburg/profile/insurance-companies/bankers-insurance-group-inc-0653-16051