InsuredBetter's Cinch Home Services Score
4.5 Stars
We award Cinch Home Services a final rating of 4.5 out of 5 stars. Cinch Home Services offers several options for home warranties at highly affordable rates.
Excellent customer feedback demonstrates that the company honors its coverage promises. We love that Cinch offers separate options for home appliances or built-in systems warranties, and an option that covers both. The company has more than 45 years of experience offering its services.
We're not able to give a perfect 5-star rating due to the company's lower-than-average rating by the Better Business Bureau (BBB) and lack of rating by AM Best. Official ratings from these organizations help customers rest assured that they're getting quality, guaranteed coverage. However, there's still plenty of value offered by Cinch Home Services. If you're looking for extra coverage for your home's appliances, systems, or both, don't hesitate to look into Cinch Home Services' outstanding warranty products.
Cinch Home Services Pros and Cons:
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Longstanding company
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Doesn’t offer traditional insurance policies
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Offers many warranty options
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“B+” rating by the Better Business Bureau (BBB)
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Offers coverage for appliances and their parts
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Not rated by AM Best
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Full home warranty available
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Built-in home systems coverage available
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Real estate plans offered
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Provides 24/7 customer service
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180-day workmanship guarantee
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Great customer feedback
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Cinch Home Services Personal Coverage Types:
Cinch Home Services Products by Type
Cinch Home Services offers a wide selection of warranty products, including:
Home Appliance Coverage:
- Range and oven
- Refrigerator
- Dishwasher
- Clothes washer and dryer
- Built-in microwave
- Built-in food centers
- Freestanding ice makers
- Range exhaust hoods
- Built-in trash compactors
Built-in Systems Coverage:
- Heating
- Air conditioning
- Ductwork
- Water heater
- Electrical system
- Plumbing
- Attic fan
- Ceiling fan
- Central vacuum
- Doorbell
- Garbage disposal
- Smoke detector
- Toilet
- Built-in jetted tub
Real Estate Plans
Cinch Home Services Home Warranties
A home warranty from Cinch Home Services acts similarly to an insurance policy. It's an agreement with the company to have home systems and appliances, and the costs of their maintenance and repairs covered for a certain period of time. These warranties can even cover general wear and tear of appliances, etc., in certain cases.
Coverage types, features, and benefits:
Home appliances
Coverage for various home appliances, including ovens, refrigerators, built-in microwaves, etc., is provided by a home appliance warranty. The cost of maintenance and repairs, as well as general wear and tear, can be covered depending on the specific terms of your warranty.
Home systems
Coverage for various home systems, including heating, air conditioning, electrical systems, etc., is provided by a home systems warranty. The cost of maintenance and repairs, as well as general wear and tear, can be covered depending on the specific terms of your warranty.
Complete home coverage
This warranty option covers both home appliances and built-in systems. Maintenance and repair costs, as well as replacement and repairs for general wear and tear, can be covered depending on the terms outlined in your specific warranty.
Cinch Home Services Home Warranty Average Prices
Cinch Home Services offers affordable rates on its various home warranties. Check out some average starting costs for its warranties by type below.
| Warranty type | Average starting cost |
|---|---|
| Home appliance warranty coverage | $30.99/month |
| Home built-in systems warranty coverage | $35.99/month |
| Complete home warranty plan | $44.99/month |
To get estimates for home insurance pricing for every state, check out our home insurance calculator.
What Discounts Does Cinch Home Services Offer?
Cinch Home Services lists these specific discounts on its official website:
- New appliances discount: Customers can receive a discount on their appliance warranty if they're covering a brand-new device.
- Two-month free discount: Customers can receive two months of home warranty services free upon signing up.
An independent insurance agent can provide better discount information and premium quotes for coverage through Cinch Home Services. When it comes to coverage, independent insurance agents work hard to help you get the most for your money.
Cinch Home Services Customer Service
Cinch Home Services offers online support, 24/7/365 service requests, and phone support. The carrier provides the following customer service options:
- Phone
- Online claims reporting
- Mobile app
- 24/7 app service requests
- Snail mail
| Days | Hours | Phone Number |
| Daily | 24/7 | (844) 324-5688 |
To ensure a great customer service experience, work together with an independent insurance agent. These agents can help handle claims and other matters so you can relax and enjoy your coverage.
Cinch Home Services FAQs
What is Cinch Home Services' average claims response time frame?
Cinch Home Services allows customers to file claims easily online. However, the company does not provide a specific claims response time frame guarantee.
What is Cinch Home Services' customer service availability?
Cinch Home Services allows customers to get in touch through a variety of mediums. Customers can use the company's app, or contact it online, by phone, or by snail mail. The phone department hours are not specified on the official website, but customers can request service 24/7 via the mobile app.
What is Cinch Home Services' claims process?
Cinch Home Services states that its claims process starts with the customer reaching out to the company via phone or online. Next, customers will be contacted by a service provider to schedule an in-person appointment for repairs, etc. Customers pay their deductibles before services are rendered.
If customers have other questions about filing or the claims process itself, they can contact the carrier via phone or online, or get in touch with their independent insurance agent.
Does Cinch Home Services create a user-friendly experience for its customers?
Cinch Home Services' official website is highly intuitive and easy to navigate. The carrier provides information about its claims process and provides several options for claims reporting. The insurance company offers 24/7/365 service-requesting and a mobile app, which makes for an overall excellent, user-friendly experience.
Is Cinch Home Services a good insurance company?
Cinch Home Services is a home warranty company, so it's not exactly an insurance company. But the company has many outstanding customer reviews, quality warranty products, and easy accessibility. So it can easily be argued that Cinch Home Services is indeed a good home warranty company.
Who are Cinch Home Services' products right for?
Anyone who needs protection for their home appliances, systems, or both can benefit from getting a warranty from Cinch Home Services. Plans are affordable and highly accessible.
How much are Cinch Home Services' home warranty rates?
Cinch Home Services offers several home warranty options. Rates start as follows:
- Home appliance warranty coverage: $30.99/month
- Home built-in systems warranty coverage: $35.99/month
- Complete home warranty plan: $44.99/month
Sources
https://www.cinchhomeservices.com/homeowners/faq
https://www.bbb.org/us/fl/boca-raton/profile/home-warranty-plans/cinch-home-services-inc-0633-4004196/customer-reviews