InsuredBetter's Coterie Insurance Company Score
3 Stars
We award Coterie Insurance a final rating of 3 out of 5 stars. Coterie was founded in 2018 with the belief that insurance should be simple, fast, and affordable. The company’s founders set out to simplify commercial insurance, using digital tools to reinvigorate the industry. Coterie is based in Appleton, WI, and markets business insurance policies primarily for small to medium-sized businesses. It is currently licensed in all 50 states, although its product offerings vary by state. Coterie is a Managing General Agency (MGA).
Coterie is backed by investors and insurers, including The Hartford, Western & Southern Financial Group, Allos, and RPM Ventures. The insurance company markets its products through independent insurance agents and brokers. Alternatively, business owners can use the company’s unique platform to get a quote or purchase a policy instantly.
Coterie is a young company with limited customer feedback. The company is in its infancy and will likely experience an extensive growth period. All in all, if you’re looking for simple, fast, and easy business insurance, Coterie Insurance may be a good fit for you. However, we recommend looking into some other options with the help of your independent insurance agent first.
Coterie Insurance Company Pros and Cons:
| Pros: | Cons: |
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Sells coverage through independent insurance agents
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Limited coverage information
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Instant coverage issue and quotes
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No discount information provided
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Partners with “A”-rated insurers and investors
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Coverage sold nationwide
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Generous customer service hours
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Coterie Insurance Products by Type
Coterie specializes in small business insurance. The carrier sells the following products:
Business Insurance:
- Business owners policy (BOP) insurance
- Commercial general liability insurance
- Professional liability insurance
- Cyber insurance
- Workplace violence insurance
Coterie Insurance General Liability Insurance
Coterie's general liability insurance policies can protect businesses against catastrophic losses due to claims of third-party bodily injury, personal property damage, libel, slander, and other forms of personal injury. False or misleading advertising claims are also covered.
Coterie Insurance Business Owners Policy Insurance
A business owners policy, or BOP, from Coterie is a package of critical business insurance coverages. These policies bundle commercial property insurance, general liability insurance, and business interruption insurance.
As such, Coterie's BOP insurance can cover losses related to damaged, destroyed, or stolen business property, inventory, etc., the same liability claims as a standalone general liability policy, and temporary suspensions of business operations due to a covered cause like a fire. Business interruption coverage can provide the business with a continued revenue stream and pay ongoing expenses during temporary covered closures, such as employee wages and rent.
Coterie Insurance Business Insurance Average Prices
Coterie does not publish information about its average coverage rates. An independent insurance agent can help you obtain quotes from Coterie. You can also get an estimate of how much business insurance might cost for your company by using our business insurance calculator.
What Discounts Does Coterie Insurance Offer?
Coterie does not publish information about any discounts or savings opportunities that it offers. An independent insurance agent can provide better discount information and premium quotes for coverage through Coterie Insurance. When it comes to coverage, independent insurance agents work hard to help get you the most for your money.
Coterie Insurance Customer Service
Coterie provides the following customer service options and availability:
- Phone
- Snail mail
- Live chat
- Online claims reporting
- Online agent portal
The customer service phone department and online chat service have the following hour restrictions:
| Days | Hours (EST) |
| Monday-Friday | 8:00 a.m. - 8:00 p.m. |
| Saturday | CLOSED |
| Sunday | CLOSED |
Coterie Insurance FAQs
What is Coterie’s average claim response time frame?
Coterie states it will contact customers within three to five business days after a claim is reported.
What is Coterie’s customer service availability?
Customer service is available by live chat, email, or phone Monday through Friday, 8:00 am to 8:00 pm EST. There’s also an online contact form for non-urgent messages that promises a 24-hour response time.
What is Coterie’s claims process?
Coterie provides all the information policyholders need to file a claim quickly and accurately. They provide a short process overview on their website. Customers can also work with an independent insurance agent, who can file claims directly for them.
Does Coterie create a user-friendly experience for customers?
Coterie offers helpful Insurance 101 videos and detailed descriptions of each type of coverage it offers and why business owners need it. These videos and pages describe the types of insurance in general but do not necessarily describe any details about Coterie’s products.
The MGA is available for customers at generous hours during the week and offers online claims reporting. It also has an extensive social media presence across Facebook, X, Instagram, LinkedIn, and YouTube. Overall, Coterie provides a highly user-friendly experience for customers.
Does Coterie have good business insurance?
Coterie sells business owners policies, general liability insurance, cyber insurance, and other products needed by small businesses. However, the MGA does not detail much about the specifics of its policies.
Is Coterie a good insurance company?
Coterie is a fairly young MGA that lacks many customer reviews. They have limited coverage information and no discount information is provided. Overall, it may be up to individual interpretation as to whether Coterie can be considered a good insurance company.
Who are Coterie's insurance products right for?
Coterie's insurance products may be right for small business owners or professionals in need of coverage such as general liability or cyber insurance. Coverage is available nationwide, though specific product availability may vary by state.
Sources
https://www.coterieinsurance.com
https://www.bbb.org/us/wi/appleton/profile/insurance-agency/coterie-insurance-agency-llc-0694-1000063753
