Hospitals Insurance Company Review 2026

HIC sells medical professional liability insurance in the state of New York, but does not offer any information about its coverage without contacting an agent, and is not rated by the BBB.
Christine LacagninaWritten by 
Christine Lacagnina
Author Photo Reviewed by 
Cara Carlone
Updated February 4, 2026
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InsuredBetter's Hospitals Insurance Company (HIC) Score

3.5 Stars 1 Star

We award Hospitals Insurance Company a final rating of one out of five stars. The carrier has been in the industry for a few decades and has a high rating through AM Best. However, it's difficult to find much information about the carrier. Further, HIC is not rated or accredited by the BBB.

Founded in 1977, Hospitals Insurance Company is operated by Healthcare Risk Advisors, which is based in New York. HIC, formerly called FOJP, partners with clinicians, hospitals, and other healthcare organizations in the state. It offers professional liability insurance for medical professionals in the state. The insurance company's mission is to help medical providers reduce their professional liability exposures and improve patient outcomes.

The carrier doesn't provide any information about its coverage without contacting an agent first. Further, it's impossible to find any customer feedback about HIC. So, overall, we're forced to recommend working together with an independent insurance agent to survey all your options for this type of coverage if you're located in New York.

Hospitals Insurance Company Pros and Cons:

Pros: Cons:
Longstanding carrier, founded in 1977
Coverage only available in New York
Offers professional liability insurance for medical workers
Not rated by the Better Business Bureau
Rated “A-” (excellent) by AM Best
No customer feedback available
Several discounts available
Limited coverage catalog
Limited coverage information available
No claims process information available
Limited contact options

Hospitals Insurance Company Insurance Products by Type

Here's an overview of the products offered by Hospitals Insurance Company.

  • Medical professional liability insurance

Hospitals Insurance Company Medical Professional Liability Insurance Average Prices

HIC does not publish its average medical professional liability insurance rates. An independent insurance agent can help you get a quote from the carrier.

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What Discounts Does HIC Offer?

Here's an overview of the discounts offered by HIC.

Medical Professional Liability Insurance Discounts:

  • Part-time discount
  • New doctor discount
  • Joint defense discount
  • Waiver of consent discount
  • Risk management education discount
  • Obstetrics discount
  • Claims-free discount
  • Prepay discount

An independent insurance agent can help you find more information about available discounts from HIC. When it comes to coverage, independent insurance agents work hard to help you get the best value for your money. 

HIC Customer Service

Here's an overview of HIC's customer service options and availability.

  • Contact form on website
  • Snail mail 
  • Phone
  • The customer service phone department's hours are not specified.
DaysHours
NOT SPECIFIEDNOT SPECIFIED

To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.

Hospitals Insurance Company FAQs

What is HIC's average claim response time frame?

HIC does not specify a claims response time frame.

What is HIC's customer service availability?

HIC allows customers to contact them via their website's contact form, phone, or through snail mail. They do not provide phone department hours.

What is HIC's claims process?

HIC provides an online form for policyholders to file claims, but does not specify any more detail about its claims process.

Does HIC create a user-friendly experience for customers?

HIC provides fewer customer service contact options for policyholders and does not offer much detail about its coverage or claims processing. Overall, HIC's user-friendly experience is subpar.

Does HIC have good professional liability insurance? 

HIC does not provide much information about its coverage without contacting an agent.

Is HIC a good insurance company?

HIC has been in business for a few decades now and is highly rated by AM Best. However, the carrier is not rated by the BBB. It's also virtually impossible to find any customer reviews. So, we're hesitant to call HIC a good insurance company at this time.

Who are HIC's insurance products right for?

HIC's insurance products may be right for medical professionals in need of professional liability insurance, which is also called medical malpractice insurance.

Sources

https://www.healthcareriskadvisors.com/

https://news.ambest.com/newscontent.aspx?refnum=233009&altsrc=23

https://www.linkedin.com/company/healthcare-risk-advisors/about/