InsuredBetter's Investors Heritage Life Insurance Company Score
2 Stars
We award Investors Heritage Life Insurance Company a final rating of 2 out of 5 stars. The insurance company has been in the industry for many decades, but their AM Best rating falls short of many other carriers'. They're also not currently rated or accredited by the BBB.
Coverage is not available in every state and coverage options are highly limited. Further, it's virtually impossible to find any customer feedback about the carrier. So overall, we're forced to recommend looking into other options with the help of your independent insurance agent, and perhaps skip Investors Heritage Life Insurance Company.
Investors Heritage Life Insurance Company at a Glance
- Founded in 1960
- Specializes in life insurance
- Rated "B++" (good) by AM Best
- Not rated by the Better Business Bureau (BBB)
Investors Heritage Life Insurance Company Pros and Cons
| Pros: | Cons: |
|---|---|
More than half a century's experience in the industry.
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Limited coverage options.
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Offers a couple types of life insurance and annuities.
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No rating or accreditation by the BBB.
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Coverage available in most states.
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Only offers phone claims reporting.
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No customer reviews.
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Relatively low AM Best rating.
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What Type of Insurance Does Investors Heritage Offer?
Here's an overview of the products offered by Investors Heritage:
- Whole life insurance
- Annuities
- Final expense insurance
Your independent insurance agent can help you find more information about the coverages offered by Investors Heritage, and help you decide if this insurance company is right for you.
What to Know about Investors Heritage Life Insurance Company
Founded in 1960, Investors Heritage Life Insurance Company has been in the insurance industry for more than half a century. The carrier's headquarters is in Frankfort, KY. They currently offer coverage in 30 states.
Investors Heritage specializes in life insurance and offers whole life products, as well as annuities and final expense insurance. The carrier's LinkedIn profile only reports 57 total employees. Investors Heritage is not currently rated or accredited by the BBB.
However, thanks to their history in the insurance industry, Investors Heritage has earned a reputation as a financially sound insurance company. AM Best gives Investors Heritage an overall “B++” rating, indicating the carrier is a good choice.
Established in 1899, AM Best is one of the oldest rating companies in the world. Reviews from AM Best indicate an insurance company’s financial strength and creditworthiness and are based on comprehensive evaluations of the company’s operating performance, business profile, and annual report.
What Discounts Does Investors Heritage Offer?
Investors Heritage does not make information about its specific discounts readily available. However, an independent insurance agent can easily find these details out for you. Independent insurance agents work hard to find you the most discounts and other money-saving opportunities for your coverage.
Investors Heritage Customer Service
Here's an overview of Investors Heritage's customer service options and availability:
- Snail mail
- Phone
- Fax
Phone department has the following hours:
| Day | Hours (EST) |
| Monday-Friday | 8 am - 4:30 pm |
| Saturday | CLOSED |
| Sunday | CLOSED |
To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.
Investors Heritage Life Insurance Company FAQs
What is Investors Heritage's average claim response time frame?
Investors Heritage does not offer a claims response time frame.
What is Investors Heritage's customer service availability?
Investors Heritage is available at typical hours during the week by phone, and also allows customers to contact them via fax, email, or snail mail.
What is Investors Heritage's claims process?
Investors Heritage does not detail their claims process. But your independent insurance agent can file claims for you, and keep you updated through every step of the process.
Does Investors Heritage create a user-friendly experience for customers?
Investors Heritage only allows customers to submit claims over the phone, which falls behind other modern carriers in terms of user-friendliness. Their social media presence is also more limited than that of many other carriers.
Does Investors Heritage have good life insurance?
Investors Heritage offers two life insurance products:
- Heritage Provider: Single premium annuity and whole life insurance combination
- Heritage Solution: Single premium whole life coverage
An independent insurance agent can help you decide if Investors Heritage's life insurance products are the best fit for your personal needs.
Is Investors Heritage a good insurance company?
Investors Heritage does have extensive history in the industry, however, they're not currently rated or accredited by the BBB. Their AM Best rating of "B++" also falls well below that of many modern carriers. It's also virtually impossible to find any customer reviews about the insurance company, so we're hesitant to call Investors Heritage a good carrier at this time.
Sources
investorsheritage.com
bbb.org/us/ga/atlanta/profile/disability-insurance/investors-heritage-life-insurance-company-0443-27409419
linkedin.com/company/investors-heritage-life-insurance-company/about/
