InsuredBetter's J.C. Taylor Insurance Company Score
2.75 Stars
We award J.C. Taylor Insurance a final rating of 2.75 out of 5 stars. The carrier has been in the industry for several decades and has an excellent rating from the BBB. The insurance company fills an important need for niche customers, offering classic auto insurance for many types of vehicles.
J.C. Taylor became an official insurance business in 1947, first insuring gas, transportation, and utility companies. Over the years, the insurance company's focus switched to offering specialty auto insurance. Today, the carrier still offers coverage for antique and classic cars, as well as custom and hot rod coverage.
J.C. Taylor offers its niche coverages to customers across the U.S. It also insures national car clubs, including the Model T Ford Club International, Model A Ford Club of America, the Veterans Car Club of America, and the Classic Thunderbird Club. The carrier can be found on LinkedIn, Twitter, Facebook, and Instagram.
The insurance company is currently not rated by AM Best, the leading global credit organization monitoring the insurance industry. However, J.C. Taylor does have an excellent rating of "A+" through the Better Business Bureau.
We're not huge fans of J.C. Taylor's official website and think it could benefit from adding more information about its coverages, discounts, claims process, etc. It's also a bit concerning that customer feedback seems largely mixed. So, overall, we'd recommend looking into several options along with J.C. Taylor Insurance, with the help of your independent insurance agent, to meet your specialty auto insurance needs.
J.C. Taylor Insurance Pros and Cons:
| Pros: | Cons: |
|---|---|
Longstanding carrier, founded in 1947
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Limited claims process and coverage information available
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Offers specialty auto insurance
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Not rated by AM Best
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Rated "A+" (excellent) by the Better Business Bureau (BBB)
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Mixed customer feedback
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Offers online quotes
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Dated website
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Coverage available nationwide
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J.C. Taylor Insurance Products by Type
J.C. Taylor specializes in collector car insurance, offering the following products.
- Antique & classic auto insurance
- Vintage luxury auto insurance
- Muscle car & hot rods auto insurance
J.C. Taylor Collector Car Insurance Average Prices
J.C. Taylor does not make its average collector car insurance rates readily available. However, customers have the option to request a quote online. Your policy's premiums may vary depending on your vehicle's model and value, along with other factors such as your age and location. You can also get an estimate of how much an auto policy might cost you by using our car insurance calculator.
What Discounts Does J.C. Taylor Insurance Offer?
J.C. Taylor advertises one specific discount on its collector car insurance policies.
Car Insurance Discounts:
- Multi-vehicle discount: Available to customers with multiple qualifying classic cars.
An independent insurance agent can help you obtain more exact discount information and other money-saving options from J.C. Taylor Insurance. When it comes to coverage, independent insurance agents work hard to help you get the best value for your money.
J.C. Taylor Insurance Customer Service
Here's an overview of J.C. Taylor's customer service options and availability.
- Phone
- Snail mail
- Online claims reporting
- Contact form on website
Phone customer service department lists the following hours restrictions:
| Days | Hours (EST) |
| Monday-Friday | 8:30 a.m. - 5:30 p.m. |
| Saturday | CLOSED |
| Sunday | CLOSED |
To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.
J.C. Taylor Insurance FAQs
What is J.C. Taylor's average claim response time frame?
J.C. Taylor does not make a specific claims response time frame promise.
What is J.C. Taylor's customer service availability?
J.C. Taylor is available by phone at regular hours, Monday-Friday. The carrier also allows customers to contact it via email, snail mail, online form, or social media.
What is J.C. Taylor's claims process?
J.C. Taylor does not list any information about its claims process beyond how to file. However, an independent insurance agent can help file claims through the carrier directly for you and keep you updated through every step of the process.
Does J.C. Taylor create a user-friendly experience for customers?
J.C. Taylor's official website feels a bit dated. There's not much information fleshed out about its coverages, discounts, etc. Overall, J.C. Taylor falls a bit behind many modern carriers in terms of user-friendliness.
Does J.C. Taylor have good auto insurance?
J.C. Taylor offers specialized auto insurance for antique and classic cars, vintage and luxury cars, as well as muscle cars and hot rods. The carrier also offers a customized policy option.
Further coverage details are not readily available, however, without going through an independent insurance agent or applying for a policy. Your independent insurance agent can find out all the information you need to determine if J.C. Taylor's auto insurance is right for you.
Is J.C. Taylor a good insurance company?
J.C. Taylor has many years of experience under its belt and a high rating from the BBB. However, its coverage options are limited and the carrier is not yet rated by AM Best. Customer reviews also seem extremely mixed. So, it may be up to individual interpretation if J.C. Taylor can be considered a good insurance company.
Who are J.C. Taylor's insurance products right for?
J.C. Taylor's insurance products may be right for classic and antique car owners and collectors in need of specialty coverage.
Sources
https://jctaylor.com/
https://www.bbb.org/us/pa/upper-darby/profile/insurance-services-office/jc-taylor-inc-0241-80001672
https://www.linkedin.com/company/j-c-taylor-insurance/about/
https://www.yelp.com/biz/j-c-taylor-insurance-upper-darby
