InsuredBetter's AmeriTrust Group, Inc. Insurance Company Score
2.5 Stars
We award AmeriTrust a final rating of 2.5 out of 5 stars. The carrier has excellent official ratings by AM Best and the BBB, but is not accredited by the latter organization. It's also difficult to find any customer feedback about the carrier at all.
AmeriTrust is a specialty insurance company that works with niche markets. It has years of experience offering insurance solutions for unique risks. The company has a wide distribution network using independent insurance agents, and it offers 24/7 claims service.
Meadowbrook Insurance Group, Inc. changed its name to AmeriTrust Group, Inc. in 2017. The company operates several insurance subsidiaries, including the following:
- Meadowbrook Insurance Agency
- Mackinaw Administrators
- AmeriTrust Insurance Corporation
- Century Surety Company
- ProCentury Insurance Company
- Savers Property & Casualty Insurance Company
- Star Insurance Company
- Williamsburg National Insurance Company
AmeriTrust Group’s insurance company subsidiaries collectively are licensed in all fifty states. However, the carrier's official website leaves much to be desired in terms of specific coverage details or information about its discounts or claims process. We recommend finding out more about AmeriTrust with the help of an independent insurance agent and surveying your other options for coverage before entrusting this carrier.
AmeriTrust Group Pros and Cons:
| Pros: | Cons: |
|---|---|
Founded in 1955 as Meadowbrook Insurance Agency
|
Not a BBB-accredited carrier
|
|
Meadowbrook Insurance Group, Inc. changed its name to AmeriTrust Group, Inc. in 2017
|
Hard to find customer feedback
|
|
Products are distributed through a network of independent retail agents, wholesalers, program administrators, and general agents
|
Limited coverage, claims processing, and discount information available
|
|
Licensed in all fifty states
|
|
|
Rated "A" (excellent) by AM Best
|
|
|
Rated "A+" (excellent) by the BBB
|
|
|
24/7 claims reporting
|
AmeriTrust Group Insurance Products by Type
Here's an overview of the insurance products offered by AmeriTrust.
Commercial Insurance:
- Agribusiness insurance
- Auto dismantlers &
salvage yards insurance - Liquor liability insurance
- Scrap metal recycling insurance
- Short haul commercial trucking insurance
- Water well drillers insurance
Excess & Surplus Insurance:
- General liability insurance
- Commercial property insurance
- Inland marine insurance
- Environmental insurance
- Garage & auto dealers insurance
- Excess/umbrella liability insurance
- Ocean marine insurance
- Star surety insurance
AmeriTrust Commercial Insurance Average Prices
AmeriTrust does not make information about its average commercial insurance rates readily available. Your policy's premiums may vary depending on the type of business you operate, your location, your annual revenue, and other factors. You can get a better estimate of how much commercial insurance might cost for you by using our business insurance calculator. An independent insurance agent can also help you get a commercial insurance quote from AmeriTrust.
What Discounts Does AmeriTrust Group Offer?
AmeriTrust does not publicly disclose information about its discounts or savings programs. An independent insurance agent can help you obtain exact discount information from the carrier.
AmeriTrust Group Customer Service
Here’s an overview of AmeriTrust’s customer service options and availability.
- Phone
- Online contact form
- Snail mail
- Fax
- Online bill pay
Phone customer service department does not specify its hours restrictions:
| Days | Hours |
| Monday-Sunday | NOT SPECIFIED |
To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.
AmeriTrust Group Insurance Company FAQs
What is AmeriTrusts’s average claim response time frame?
For workers’ compensation claims, AmeriTrust will contact the employer within two business days after filing a First Report of Injury to begin evaluating the injured employee’s needs. If you need assistance with a claim sooner, you may contact the AmeriTrust Service Center by phone, which will directly connect you with the adjuster assigned to handle your claim.
For other claims, AmeriTrust appreciates early reporting by phone, email, or fax. Once a claim is reported, AmeriTrust will contact the insured and/or the reporting entity or individual within the next two business days.
What is AmeriTrust’s customer service availability?
AmeriTrust offers customer service by phone and email. The company offers online bill pay, and phone contact information for individual field offices. Claims can be reported 24/7 online and by phone, fax, or email. Customers can follow the company on LinkedIn.
What is AmeriTrusts claims process?
AmeriTrust handles claims for its self-insured clients and policyholders of its affiliated insurance companies. It’s important to notify AmeriTrust of a claim as soon as possible.
The company publishes a claims process for the following subsidiaries.
- Star Insurance Company
- Williamsburg National Insurance Company
- ProCentury Insurance Company
- Ameritrust Insurance Corporation
- Century Surety Company
For workers’ compensation claims, you’re encouraged to report the injury as soon as possible. A First Report of Injury can be filed online with AmeriTrust, 24/7. You can also report the claim by phone, email, or fax. The company provides downloadable First Report of Injury forms for each state.
Does AmeriTrust create a user-friendly experience for customers?
AmeriTrust’s official website offers a lot of information, but customer service and claims information is a little difficult wade through. The carrier allows for 24/7 claims reporting, and numerous ways to contact it for other customer service needs. Online one-time bill pay is convenient and easy to use. Overall, AmeriTrust offers a fairly user-friendly experience for customers.
Does AmeriTrust have good business insurance?
AmeriTrust offers a variety of business insurance products for standard and non-standard risks. It’s admitted commercial insurance solutions are geared mostly toward the following.
- Agribusiness
- Auto dealerships
- Auto repair and service
- Auto dismantlers and salvage yards
- Scrap metal recycling
- Short haul commercial trucking
- Water well drillers
AmeriTrust understands the unique insurance needs of the businesses in these markets and offers products that are best suited for their unique risks. The company also offers commercial excess and surplus lines coverage solutions for unique risks in all fifty states.
Is AmeriTrust a good insurance company?
AmeriTrust is a niche-focused commercial insurance underwriter and insurance administration services company. The company markets and underwrites specialty property and casualty insurance programs and products on both an admitted and non-admitted basis. With excellent official ratings and several decades of experience with its unique customers, AmeriTrust can be considered to be a good insurance company.
Who are AmeriTrust's insurance products right for?
AmeriTrust's insurance products may be right for business owners and professionals nationwide seeking various types of coverage ranging from general liability to ocean marine and beyond.
Sources
https://www.ameritrustgroup.com
https://news.ambest.com/PR/PressContent.aspx?refnum=34666&altsrc=9
https://www.bbb.org/us/ca/seal-beach/profile/mortgage-lenders/ameritrust-home-mortgage-1126-1000080805
