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RMS Hospitality Group Insurance Company Review 2026

RMS Hospitality Group offers commercial insurance coverage solutions for many businesses within the hospitality industry.
Christine LacagninaWritten by 
Christine Lacagnina
Updated February 4, 2026
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InsuredBetter's RMS Hospitality Group Insurance Score

3.5 Stars 4 Stars

We award RMS Hospitality Group a final rating of four out of five stars. RMS Hospitality Group is a specialized program division of RMS Insurance Brokerage, LLC, and has been around for more than 20 years. 

The carrier offers insurance brokerage, consulting, and insurance underwriting services. RMS Hospitality Group states that its coverage is all underwritten by insurance companies that have at least an "A" (excellent) rating by AM Best or higher, which means the carrier has outstanding and reliable financial strength.

RMS Hospitality Group sells many types of coverage for businesses in the hospitality industry, including general liability insurance, excess liability insurance, and liquor liability insurance. With an extensive social media presence, RMS Hospitality Group is highly accessible to its agents, brokers, and policyholders. 

Products are also sold nationwide, which is a huge plus. Overall, we recommend looking into RMS Hospitality Group to be your next trusted carrier.

RMS Hospitality Group Insurance Company Pros and Cons:

Pros: Cons:
Pros A division of RMS Insurance Brokerage, LLC
Cons Not rated or accredited by the Better Business Bureau
Pros Sells many types of business insurance
Cons Discount information not provided
Pros Sells products underwritten by carriers rated “A” (Excellent) or higher by AM Best
Pros Outstanding financial strength
Pros Offers nationwide coverage

RMS Hospitality Group Insurance Products by Type

RMS Hospitality Group focuses on the hospitality niche and offers a wide selection of business insurance products, including:

Business Insurance:

  • General liability insurance
  • Products and completed operations insurance
  • Liquor liability insurance
  • Assault and battery insurance
  • Excess liability insurance
  • Workers' compensation insurance

RMS Hospitality Group General Liability Insurance

RMS Hospitality Group offers commercial general liability (CGL) insurance for many types of businesses within the hospitality niche. This coverage can reimburse business owners for expenses associated with third-party claims of bodily injury or personal property damage. CGL Insurance can pay for lawsuit costs, including attorney, court, and settlement or judgment fees.

Coverage types, features, and benefits:

Industries served

RMS Hospitality Group offers CGL insurance and many other types of coverage for businesses in the following industries:

  • Nightclubs and adult nightclubs
  • Live music venues
  • Lounges
  • Pubs and taverns
  • Sports bars
  • Jazz clubs
  • Comedy clubs
  • Restaurants

RMS Hospitality Group General Liability Insurance Average Prices

RMS Hospitality Group does not make information about its average prices readily available. If you're interested in getting a policy from RMS Hospitality Group, you can contact the carrier directly or work with a local independent insurance agent. Your agent can provide exact quotes and other coverage information for you.

What Discounts Does RMS Hospitality Group Offer?

RMS Hospitality Group does not detail its specific discounts on its official website or social media. An independent insurance agent can provide better discount information and premium quotes for coverage through RMS Hospitality Group. When it comes to coverage, independent insurance agents work hard to help get you the most for your money.

RMS Hospitality Group Insurance Customer Service

Here's an overview of RMS Hospitality Group's customer service availability and options:

  • Phone
  • Fax
  • Online claims reporting
  • Contact form on website
  • Snail mail

Customer service phone department has the following hour restrictions:

DaysHours (EST)
Monday-Friday8 a.m. - 6 p.m.
SaturdayCLOSED
SundayCLOSED

To ensure a great customer service experience, work together with an independent insurance agent. These agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.

Connect with a RMS Hospitality Group Agent Today.
Shopping for insurance? RMS Hospitality Group has you covered.

RMS Hospitality Group Insurance FAQs

What is RMS Hospitality Group's average claims response time frame?

RMS Hospitality Group allows customers to file claims online or by email. The carrier does not make a specific claims response time frame promise.

What is RMS Hospitality Group's customer service availability?

RMS Hospitality Group allows customers to get in touch via phone, fax, email, snail mail, or the official website's contact form. The carrier is available by phone during extended hours, Monday through Friday.

What is RMS Hospitality Group's claims process?

RMS Hospitality Group provides detailed instructions for customers to file claims. However, the carrier does not detail its specific claims process on the official website. Policyholders who have questions about the claims process can contact the carrier directly or work with their independent insurance agents, who can file claims for them directly.

Does RMS Hospitality Group create a user-friendly experience for its customers?

RMS Hospitality Group has a polished website. The carrier also has an extensive social media presence across Facebook, LinkedIn, X, YouTube, and Instagram, which makes it more accessible to customers. Overall, RMS Hospitality Group provides a fairly user-friendly experience for customers.

Is RMS Hospitality Group a good insurance company?

RMS Hospitality Group boasts that its coverage options are all underwritten by insurance companies rated at least "A" or higher by AM Best. The carrier provides important business insurance coverage options for many companies within the hospitality field and offers its products in all 50 states. Overall, RMS Hospitality Group can certainly be considered a good insurance company.

Who are RMS Hospitality Group's insurance products right for?

RMS Hospitality Group's insurance products may be right for business owners who work in the hospitality niche. Owners of music venues, nightclubs, sports bars, etc., may find the coverage they're seeking from RMS Hospitality Group.

How much are RMS Hospitality Group's business insurance rates?

RMS Hospitality Group does not provide information about its average business insurance rates online. If you're interested in more information about RMS Hospitality Group's prices, work with a local independent insurance agent who can obtain exact quotes and coverage details for you.

Sources

https://www.rmshg.com/

https://www.linkedin.com/company/rms-hospitality-group/about/

https://www.mynewmarkets.com/companies/rmshg