InsuredBetter's Texas Lawyers' Insurance Exchange (TLIE) Final Score
3 Stars
Founded in 1979, the original mission of Texas Lawyers' Insurance Exchange (TLIE) was to offer affordable legal malpractice coverage for lawyers and judges in the state of Texas. Today, its catalogue has expanded to include cyber liability insurance, businessowners policies, and more.
TLIE is a privately held insurance company headquartered in Austin, TX, and only provides coverage within the state. It insures attorneys in all areas of practice, from solo lawyers to firms of 100+ attorneys.
Thanks to its established history and affordable coverage for lawyers and judges, TLIE has earned a reputation over time as a financially strong carrier with a positive outlook for the future.
We award Texas Lawyers' Insurance Exchange a final rating of 3.0 out of 5 stars. The company has over 45 years of experience in understanding Texas’ unique legal landscape. It is member-owned, meaning the company returns excess profits to insureds when claims are favorable. It boasts of exceptional customer service with an average of 1 - 2 business day turnaround from application to quote.
TLIE is a State Bar of Texas Preferred Provider, is rated "A" (Excellent) by AM Best, and has been voted #1 by Texas Lawyers in Texas Lawyer “Best of” survey.
While we couldn't find much customer feedback to verify the carrier's claims about service and satisfaction, TLIE's AM best rating and local accolades tell us that it's worth a look if you're in need of legal malpractice insurance in Texas. Get help finding the best carrier for your needs with help from a local independent insurance agent.
TLIE Pros and Cons
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Offers several forms of coverage for lawyers in Texas
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Not accredited by the Better Business Bureau (BBB)
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Highly rated by AM Best
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No customer feedback available to verify satisfaction or service claims
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“A+” rating from the Better Business Bureau (BBB)
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Good social media presence
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Deep expertise in Texas legal malpractice insurance
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Member-owned organization
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TLIE Products
Here's an overview of the products offered by TLIE.
What Discounts Does TLIE Offer?
TLIE does not make available information about any specific discounts it offers to its policyholders. An independent insurance agent can help you learn more about savings opportunities from TLIE and any other carrier.
TLIE Customer Service
Here's a breakdown of TLIE's customer service options and availability.
- Phone contact option
- Snail mail contact option
- Fax contact option
- Email contact option
- Phone department hours not specified
To ensure a great customer service experience, work with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you.
Texas' Lawyers Insurance Exchange (TLIE) FAQs
What is TLIE's average claim response time frame?
TLIE does not provide a specific claims response time frame, other than that they will follow up with policyholders "promptly."
What is TLIE's customer service availability?
TLIE customers can contact the carrier by phone, online fillable form, fax, or email. The website does not specifiy specific customer service hours.
What is TLIE's claims process?
TLIE lists the following information about their claims process:
"If the firm or any lawyer or other insured under your TLIE policy receives notice of an actual claim (e.g., demand, notice, summons, or service of process) which might be covered by your TLIE policy, then you should immediately notify TLIE of the claim at the phone number(s) and address listed above.
Suit papers and any other pertinent documents should be provided to TLIE at the earliest possible time so that the claim can be handled thoroughly and promptly, including the retention of defense counsel to file a timely answer on your behalf."
Does TLIE create a user-friendly experience for customers?
TLIE has a comprehensive public website and social media presence. Overall, the experience can be considered to be user-friendly.
Does TLIE have good cyber liability insurance?
TLIE's cyber liability insurance comes with the following coverages and perks:
- Security breach
- Cyber ransom
- Cyber extortion
- Costs of notification and remediation
- Network asset protection
- Online prevention training
- Cyber emergency help line
An independent insurance agent can help you determine if TLIE's cyber liability insurance is a good fit for your needs.
Is TLIE a good insurance company?
TLIE is highly rated by AM Best and the BBB. The company has over 45 years of experience in understanding Texas’ unique legal landscape. It is member-owned, meaning the company returns excess profits to insureds when claims are favorable. While we couldn't find much customer feedback to verify the carrier's claims about service and satisfaction, TLIE's AM best rating and local accolades tell us that it's worth a look if you're in need of legal malpractice insurance in Texas.
Sources
https://www.tlie.org/new
https://www.tlie.org
https://www.bbb.org/us/tx/austin/profile/liability-insurance/texas-lawyers-insurance-exchange-0825-40773
