InsuredBetter's US Assure Insurance Company Score
3 Stars
We award US Assure a final rating of 3 out of 5 stars. US Assure works with a variety of insurance companies to collectively offer several important types of commercial coverages across the country. The carrier has extended customer service hours throughout the week.
US Assure is not rated itself by AM Best or the BBB, however the carriers it offers coverage through are all rated "A" or higher, according to the insurance company. Customers also seem satisfied with their experiences and coverage.
We recommend looking into US Assure with the help of your independent insurance agent to find the coverage you need. You just may want to browse a few other options, as well.
US Assure Insurance Company at a Glance
- Founded in 1977
- Licensed in all 50 states
- Offers coverage through "A"-rated carriers
- Offers builders risk and property insurance
US Assure Insurance Company Pros and Cons
| Pros: | Cons: |
|---|---|
Offers several forms of coverage for commercial clients.
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Not rated by AM Best or the BBB.
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Only works with companies rated "A" or higher.
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Not much information about claims processing.
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Coverage available nationwide.
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Extended customer service hours.
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What Type of Insurance Does US Assure Offer?
Here's an overview of the products offered through US Assure.
- Contractors equipment insurance
- Rental home insurance
- Vacant structure insurance
- Builders risk insurance
An independent insurance agent can help you find more information about the products offered by US Assure, and help you decide if this insurance company is right for you.
What to Know about US Assure
US Assure was founded in 1977, giving the carrier multiple decades of experience in the insurance industry. US Assure partners with carriers across the country to distribute coverage. The carrier specializes in commercial products like rental home insurance and builders risk insurance.
Because US Assure offers its coverage through many carriers, the company itself is not rated by AM Best, the leading global credit organization monitoring the insurance industry. However, US Assure promises that it only partners with insurance companies that are rated "A" or higher. US Assure is also not currently rated by the Better Business Bureau.
What Discounts Does US Assure Offer?
US Assure does not make information about its specific discounts readily available, however an independent insurance agent can find this information for you. Independent insurance agents work hard to scout out any qualifying discounts to help you save the most money possible on quality coverage.
US Assure Customer Service
Here's a breakdown of US Assure's customer service options and availability.
- Phone contact option
- Snail mail contact option
- Contact form on website
- Online bill pay and claims reporting
- Customer service department has following hours
| Days | Hours (ET) |
| Monday-Friday | 7:30 am - 7:30 pm |
| Saturday | CLOSED |
| Sunday | CLOSED |
To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.
US Assure FAQs
What is US Assure's average claim response time frame?
US Assure does not offer a specific claims response time frame since their coverage is distributed through multiple carriers.
What is US Assure's customer service availability?
US Assure has extended hours during the week via phone. Customers can also contact the carrier online or through regular mail. Bills can be paid through the website and claims can be reported online.
What is US Assure's claims process?
US Assure does not detail much information about claims processing beyond how to file. Since their coverage is available through many insurance companies, there are multiple different claims processes.
Does US Assure create a user-friendly experience for customers?
US Assure's website is well done and informative. The carrier also has an active social media presence. Overall, US Assure provides a highly user-friendly experience.
Does US Assure have good builders risk insurance?
US Assure's official website details the following coverages are available through their builders risk policies.
- Theft
- Vandalism
- Arson
- Collapse
- Fire or lightning
- Property damage
- Materials in transit or at temporary locations
- Debris removal
- Ordinance or law
These coverage endorsements are also available
- Soft costs
- Sewer backup
- Contract change order
- Earthquake
- Flood
An independent insurance agent can help you find more information about US Assure's builders risks policies, and help you determine if it's the right coverage for you.
Is US Assure a good insurance company?
US Assure offers several types of important commercial coverages nationwide through highly rated carriers. However, the company itself is not rated by AM Best or the BBB. Most customers seem to be satisfied with their customer service experiences and coverage as well. Overall, US Assure can be considered a good carrier.
Sources
https://usassure.com/
https://www.linkedin.com/company/us-assure/about/
https://www.facebook.com/usassure/reviews
